Family Hotel Serena
via Crosare 15, Andalo, Italy
Exceptional
1 reviews
Most popular services
Restaurant
Pets allowed
Bar
Sauna
Non-smoking rooms
Free parking
Internet
Safety deposit box
Spa
Free Wi-Fi
Ski storage
Pool
Air conditioning
Ski equipment hire
Ski pass vendor
Daily maid service
Rooms
Choose dates to see prices
Single Room
Guests: 1
Area: 15 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
Room description:
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as mountain views. The unit has 1 bed.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Living Area:
Desk
View:
View, Mountain view
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Double Room with Balcony
Guests: 2
Area: 21 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
This double room features an electric kettle, heating and a TV. The unit offers 1 bed.
Bathroom:
Shower, Hairdryer, Bathrobe, Bidet, Towels
Media & Technology:
TV, Telephone
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
General:
Heating
Bedroom:
Childrens' cribs
Deluxe Room
Guests: 2
Area: 20 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features soundproof walls, a mini-bar, a wardrobe, a flat-screen TV, as well as mountain views. The unit has 1 bed.
Food & Drink:
Minibar
General:
Safe, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Living Area:
Desk
View:
View, Mountain view
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Classic Triple Room
Guests: 3
Area: 20 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This triple room has an electric kettle, heating and a TV. The unit has 2 beds.
Bathroom:
Shower, Hairdryer, Bathrobe, Bathtub or shower, Towels
Media & Technology:
TV, Telephone, DVD player, CD player
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
General:
Heating
Standard Family Room
Guests: 4
Area: 28 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
1 x Bunk bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This family room is air-conditioned and has a TV, an electric kettle and heating.
Bathroom:
Shower, Hairdryer, Bathrobe, Bidet, Towels
Media & Technology:
TV, Telephone
General:
Air conditioning, Heating
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
Family Junior Suite
Guests: 4
Area: 33 m²
BedRoom
2 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
1 x Futon bed(s) (Variable size)
Room description:
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as mountain views.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Outdoors:
Balcony
Living Area:
Desk
View:
View, Mountain view
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Family Junior Suite
Guests: 4
Area: 33 m²
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
1 x Futon bed(s) (Variable size)
2 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
1 x Futon bed(s) (Variable size)
Room description:
This family room is air-conditioned and features a private entrance, an electric kettle as well as a terrace with mountain views. The unit offers 1 futon.
Bathroom:
Shower, Hairdryer, Bathrobe, Guest bathroom, Bidet, Towels
Media & Technology:
TV, Telephone, DVD player, CD player
General:
Air conditioning, Heating, Private entrance, Hardwood or parquet floors
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
View:
Mountain view
Outdoors:
Terrace
Bedroom:
Childrens' cribs
Superior Family Room
Guests: 4
Area: 38 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This family room has air conditioning, a private entrance, a TV and a balcony.
Bathroom:
Shower, Hairdryer, Bathrobe, Bidet, Towels
Media & Technology:
TV, Telephone
General:
Air conditioning, Heating, Private entrance
Outdoors:
Balcony
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
Bedroom:
Childrens' cribs
Superior Family Room
Guests: 4
Area: 38 m²
BedRoom
2 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
1 x Bunk bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
1 x Futon bed(s) (Variable size)
Room description:
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as mountain views.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Outdoors:
Balcony
Living Area:
Desk
View:
View, Mountain view
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Suite
Guests: 4
Area: 50 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
2 x Sofa bed (Variable size)
Room description:
The suite features a private entrance, soundproof walls, a coffee machine as well as a terrace with garden views. The unit has 3 beds.
Bathroom:
Shower, Hairdryer, Bathrobe, Guest bathroom, Bidet, Additional bathroom, Towels
Media & Technology:
TV, Telephone
Kitchen:
Refrigerator, Electric kettle, Coffee machine
Living Area:
Desk
General:
Heating, Private entrance, Soundproof, Hardwood or parquet floors
View:
Garden view, Mountain view
Outdoors:
Terrace
Bedroom:
Childrens' cribs
Family Suite
Guests: 5
Area: 45 m²
BedRoom
1 x Bunk bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious family room provides soundproof walls, a coffee machine, parquet floors as well as a terrace with garden views. The unit offers 2 beds.
Bathroom:
Shower, Hairdryer, Bathrobe, Guest bathroom, Bidet, Additional bathroom, Towels
Media & Technology:
TV, Telephone
Kitchen:
Refrigerator, Electric kettle, Coffee machine
Living Area:
Desk
General:
Heating, Soundproof, Hardwood or parquet floors
View:
Garden view, Mountain view
Outdoors:
Terrace
Bedroom:
Childrens' cribs
Deluxe Family Suite
Guests: 4
Area: 55 m²
BedRoom
3 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious family room provides air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 4 beds.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Outdoors:
Balcony
Living Area:
Desk
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Mountain view
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Deluxe Triple Room
Guests: 3
Area: 25 m²
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as mountain views. The unit offers 2 beds.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Outdoors:
Balcony
Living Area:
Desk
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet, Childrens' cribs
View:
Mountain view
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Superior Triple Room
Guests: 3
Area: 25 m²
BedRoom
1 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
The triple room provides a private entrance, an electric kettle, a dressing room, parquet floors, as well as a TV. The unit offers 2 beds.
Bathroom:
Shower, Hairdryer, Bathrobe, Bidet, Towels
Media & Technology:
TV, Telephone
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
General:
Heating, Private entrance, Hardwood or parquet floors
Bedroom:
Walk-in closet, Childrens' cribs
Superior King Room
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The double room provides an electric kettle, a dressing room, parquet floors, heating and a TV. The unit offers 1 bed.
Bathroom:
Shower, Hairdryer, Bathrobe, Bidet, Towels
Media & Technology:
TV, Telephone
Kitchen:
Refrigerator, Electric kettle
Living Area:
Desk
General:
Heating, Hardwood or parquet floors
Bedroom:
Walk-in closet, Childrens' cribs
Double or Twin Room
Guests: 2
Area: 18 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
2 x Twin bed(s) (90-130 cm wide)
1 x Queen bed(s) (151-180 cm wide)
1 x Futon bed(s) (Variable size)
Room description:
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room features soundproof walls, a mini-bar, a flat-screen TV and a balcony.
Food & Drink:
Minibar
General:
Safe, Heating, Soundproof, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV
Outdoors:
Balcony
Living Area:
Desk
Kitchen:
Electric kettle
Bedroom:
Wardrobe or closet
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Pool and Spa:
Pool towels
Room Amenities:
Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Bidet, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Budget Double Room
Guests: 2
Area: 18 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
The double room provides heating. The unit offers 1 bed.
General:
Heating
Traveler's reviews
10
Exceptional
1 reviews
Staff
10
Facility
10
Cleanliness
10
Comfort
10
Location
10
Price quality
10
Area Info
Restaurants & cafes
Cafè Mokador da Francesca
4.3 km
Alle Rose
5 km
Campo Base
100 m
Bar Lasteri
4.7 km
Bar Pasticceria Ginepro
500 m
Bistrot Piz Galin
450 m
Natural Beauty
Campo Carlo Magno
8.4 km
Molveno Lake
7 km
Cima Brenta (3151m)
7.9 km
Ski lifts
Andalo-Doss Pel
650 m
Laget - Doss
850 m
Laghet - Prati di Gaggia
1.2 km
Closest airports
Bolzano Airport
60 km
Facilities - Family Hotel Serena
Activities
- Sauna
- Skiing
- Game room
- Spa
- Massage
- Playground
- Ping-pong
- Hot tub/Jacuzzi
- Hiking
- Cycling
- Turkish/Steam Bath
- Indoor pool
- Indoor pool (seasonal)
- Entertainment staff
- Kids' club
- Evening entertainment
- Beauty services
- Facial treatments
- Waxing services
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Locker rooms
- Temporary art galleries
- Walking tours
- Bike tours
- Themed dinners
- Happy hour
- Live music/Performance
- Live sports events (broadcast)
Services
- Room service
- Babysitting/Child services
- Laundry
- Ironing service
- Express check-in/out
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shared lounge/TV area
- Daily housekeeping
- Strollers
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Soundproof rooms
- Heating
- Hypoallergenic room available
- Smoke-free property
- Air conditioning
- Wifi in all areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
- Coffee house on site
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Pool and Spa
- Heated pool
- Shallow end
- Pool cover
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Swimming pool
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Electric vehicle charging station
- Accessible parking
Outdoors
- Garden
- Terrace
- Sun deck
- Outdoor furniture
- Picnic area
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Ski
- Ski storage
- Ski school
- Ski rental on site
- Ski pass vendor
Entertainment & Family Services
- Board games/Puzzles
- Indoor play area
- Outdoor play equipment for kids
- Baby safety gates
Internet
- Internet
- Wifi
- Free Wifi
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Transportation
- Public transit tickets
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
10:00
Cards accepted at this property:
American Express, Visa, MasterCard, Bancontact, Peony
The Fine Print
Accogliamo cani di piccola taglia ( sotto i dieci kg ) solo su richiesta e con un supplemento. Non accogliamo cani di taglia media o grande.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 10:00.
Family Hotel Serena is located at via Crosare 15, Andalo, Italy.
Prices at Family Hotel Serena vary depending on selected dates and availability. Enter your dates to see current rates.
Guests can enjoy multiple on-site dining and beverage venues at Family Hotel Serena, such as Restaurant and Bar.
Both breakfast and dinner are offered at Family Hotel Serena, priced at €4.42 and €30.93 per guest.
The accommodation offers bilingual service in English and Italian.
Family Hotel Serena integrates various accessibility-focused solutions, including Facilities for disabled guests and Accessible parking, to improve comfort for guests with mobility needs.
Family Hotel Serena offers several spa and wellness facilities, including Sauna, Spa, Hot tub/Jacuzzi, Turkish/Steam Bath, Spa facilities, Steam room, Spa lounge/Relaxation area and Spa/Wellness packages.
The accommodation is located close to several attractions, such as Giardino delle Mele dOro (10.1 km) and Parco Sportivo (400 m), which are easily accessible during the stay.
The distance from the center of Andalo to the hotel is around 100 m.
Hotel offers rooms like Single Room, Deluxe Double Room with Balcony, Deluxe Room and Classic Triple Room.
Yes, guests can park free of charge at the property.
Family Hotel Serena allows pets for guests traveling with animals.
Guests can enjoy multiple pools on site at Family Hotel Serena, such as indoor pool (seasonal), heated pool and kids' pool.
Airport transfer is available for guests staying at Family Hotel Serena.
The accommodation provides a range of entertainment activities, including Evening entertainment, Temporary art galleries, Themed dinners and Live music/Performance.
The property provides an extensive selection of facilities for children, including Babysitting/Child services, Playground, Kids' club, Board games/Puzzles, Indoor play area, Outdoor play equipment for kids and Strollers.
The distance between Family Hotel Serena and Bolzano Airport is approximately 60 km.
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